A bank is set to be forced to hand over its records to a new appointment appointment process that has prompted a number of lawsuits from customers.
The Bank of America Corporation announced last month that it would be adopting a new application to nominate individuals to positions in the bank’s business operations division, and that the process would be available to those with at least two years of experience in banking and two years working in the financial industry.
The announcement triggered a wave of complaints, including one from one customer, who claimed that the appointment process violated her right to privacy and the right to a fair trial.
BofA said the process is designed to help the bank retain and recruit talent, including in the finance, law, and human resources departments.
“While our process is unique, the process does not involve the same level of trust that is required for appointment of a Supreme Court justice,” the bank said in a statement.
It’s not clear whether this process will be available for those who are already in the banking industry.
In the past, a number people have applied for a bank appointment, but only the bank is required to provide the information.
In the Chase banking universe, only the appointment will be made, and the bank has said it would only hand over information if it is requested by the customer.
When the bank received the request, it sent a letter to the customer informing her that the bank was seeking her appointment.
The bank said that while the process can be used by a number different employees, its main concern was to retain the best people possible for the job, adding that “we don’t expect that any of these candidates would be able to meet the qualifications required for the position.”
However, the customer, whose complaint was filed in a Texas court, said that she was unable to verify whether she was actually a candidate.
She said that if the bank wants her information, it should be provided in writing.
Another customer, David K., said in the lawsuit that his bank’s application process is more like “an appointment card,” where the customer has to fill out a form and send it in, without any chance for him to challenge the accuracy of the information or to review it himself.
A third customer, Mary E., said that after her bank confirmed her appointment, she received a phone call from a representative, who asked her to review the information provided to her.
Mary E. also complained to a local news outlet that the application process was too lengthy and cumbersome, adding, “the bank never gave me any opportunity to review any of the material provided to me and it was impossible to make any educated decisions based on the information they provided me.”
The bank’s statement on its website says the appointment application process “is designed to ensure that a bank can hire and retain the people it needs to execute its business plans.”